SSN Advantage™ FAQ

What is the difference between a warranty and a maintenance contract?
Generally, new equipment comes with a "limited" warranty period. The cost of parts and/or labor covered under the warranty are built into the cost of the equipment. When the warranty expires the manufacturer or an authorized vendor will recommend a maintenance contract for continued protection. Keeping track of individual maintenance contracts for all your office automation equipment with different contact information, maintenance schedules and terms & conditions requires time and resources. SSN Advantage brings all those maintenance contracts under one agreement with one point of contact.