SSN: Office equipment maintenance program for office equipment repair and maintenance

Benefits

Utilize your existing service vendors or
receive an additional cash reward (up to 15%) for utilizing SmartNet Service Providers.

SmartNet provider callback
within 4 hours.

Automated paperless process
when you use SmartNet providers –
no purchase orders, no invoices and
no checks to write.

How the SmartNet™ Providers Network Works

When maintenance or repair is required, log into your account and request service from a SmartNet™ Service Provider. That's all you need to do! The SmartNet™ Service Provider is notified immediately. They then call you to schedule the estimated time of arrival. SSN handles the rest. No purchase orders, no invoices, and no vendor bills to pay!

Using your own vendor? That's OK, too. When requesting repair service, select the option to use your own vendor. We'll provide you with a transaction number so you can contact and pay the vendor directly, and then submit the service report and invoice with the transaction number to SSN for reimbursement.

Simply Service Network - Breakdown Protection for Office Automation Equipment